Monday, September 28, 2009

IBM annouced WebSphere Voice Response V6.1

BM updates & enhances WebSphere Voice Response its highly scalable interactive voice response IVR system More information can be found at This IVR comes a long way since about 1992 when it was called DirectTalk for AIX. It can be programmed in state tables or VXML with CCXML. More information on VXML at We, C.a.T.S. , have deployed several IVR systems at mobile operators in Africa in countries like Tanzania, DRC, Lesotho, South Africa, Nigeria and Egypt.