Monday, September 28, 2009
BM updates & enhances WebSphere Voice Response its highly scalable interactive voice response IVR system More information can be found at www.ivr.co.za/ibm.jsp This IVR comes a long way since about 1992 when it was called DirectTalk for AIX. It can be programmed in state tables or VXML with CCXML. More information on VXML at www.vxml.co.za We, C.a.T.S. , have deployed several IVR systems at mobile operators in Africa in countries like Tanzania, DRC, Lesotho, South Africa, Nigeria and Egypt.