The Customer Service & Contact Centre West Africa, 2009 event in Lagos was a huge success. Two days of presentations, workshops and exhibits move the Customer Service and BPO industry forward. The event was hosted at the new Oriental Hotel with excellent modern facilities. There was an impressive line-up of speakers. Visit Aitec's website for more information. Academy Nigeria, There were 8 exhibitors including C.a.T.S. 1st Image, Business Connection, CapeSource, BPOCFS-West Africa Limited, Customer Contact Solutions, Consol, eXL, Onpoint Consultancy.
The event was well attended by about 180 delegates and visitors.
My talk on Self-Help Customer Services - African Experience was very well received.
-=-
No comments:
Post a Comment